6/10 – Okay
Hendrik W., Ahrensburg
9. Aug. 2023
Gut: Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Verbesserungswürdig: Sauberkeit
Nice home but not in a good shape
Based on the exact wording of the description, the house corresponds to all amenities mentioned therein, so basically everything is in accordance with what we booked.
However, the place is somewhat worn down in several places, and whilst some areas are actually nice and good (like the kitchen, in particular), we have been disappointed by our experience in respect of what we had actually expected in beforehand. In both bathrooms, the paint is coming off the tiles and the bathtub, the doormat in front of the door to the patio is sticky and dirty and should be replaced, the garden furniture was not the same as on the photos, the garage is dark and beyond question for parking, the hot tub was sandy and the water was somewhat cloudy which is why we refrained from using it, the furniture is insufficient for more than six people (we were seven so could just handle), and the overall impression is not like you want to walk barefoot, for instance. The cleanliness was not so bad it actually gave us reason to complain - after all, we were only there for a few days - but all in all it was not a great impression either. At the bottom line, the house is nice but would have a lot more potential with more care for details and better housekeeping.
The communication with Ernesto was always swift and attentive, all questions and queries were replied within short time.
Hendrik W.
Aufenthalt von 4 Nächten im Juli 2023
