4/10 – Schlecht
Karen D.
9. Feb. 2025
Gut: Check-in und Lage
Verbesserungswürdig: Genauigkeit des Onlineauftritts
Disappointing experience!
Very disappointed! Misleading. NOT “stunning, flawless or recently renovated" as advertised. Frustrating 4 wks. Multiple texts to owner required. 2 wasted days with a repairman with little results. Have rented multiple KBR units past 25 yrs: always positive!! This time, made to feel we were being unreasonable for expecting things to be in working condition. Owner asked us not to post a review if negative! ISSUES: Electrical on lanai shot! Nothing worked: awning, ceiling fan/light. Too hot to sit out 2-6 pm. Glass door very difficult to move: Unable to latch & lock. Screen door on backwards/no handle. Green carpet stayed wet for days after a rain. AC old/rusted/ knobs broken off. Had to crawl under a table each time to plug & unplug! Lanai cabinets warped/ falling apart inside; No BBQ tools/plastic, scratched plates/warped plastic glasses/missing cutlery. Handle broken off freezer door. No written instructions for TV & the many switches on the wall. Bedroom TV unplugged; no batteries in remote; Missing Visio remote so unable use the TV at all. No extra batteries, cleaning clothes,or floor mop. Vacuum was useless: had to borrow one form other renters. Sleeps 6 but no blankets for sofa bed & only 2 beach chairs. Carpets dirty looking, old? Walls badly marked up:could use a Magic eraser cleaning! Bathroom reeked of urine first few days;found plunger in plastic bag in a pool of urine behind toilet. Had to use a bleach spray to keep odor away. Have pics of the above.
Karen D.
Aufenthalt von 28 Nächten im Januar 2025