4/10 – Schlecht
Laurie B.
15. Apr. 2025
Gut: Check-in und Lage
Verbesserungswürdig: Sauberkeit, Kommunikation und Genauigkeit des Onlineauftritts
Not satisfactory
Listing says all linens are provided and that there is a washer and dryer. ONE washer and dryer are working on a Different floor. My daughter and I have long hair, and we booked for five nights. There were only enough washcloths and towels for two nights. Not only was it a huge inconvenience to try to find quarters to operate the machines as there are none available on property but the the dryer didn’t even dry our four towels in 1 1/2 hours, had to hang them to finish drying. If I had known, I would have brought my own. I asked to have 6 washcloths and thee towels left at the front desk (because I didn’t want anyone going IN my room while I wasn’t there). The host said I would be charged 35 if I needed more. I didn’t see this message until we got back to our room from my dancer daughters’ competition at midnight. Was told that I could make a copy of parking pass for our second vehicle at UPS across the street. That is not the case. We ended up having to leave our second vehicle at our dancer daughters’ hotel 20 minutes away. Also, there were no checkout instructions other than adjusting thermostat, leave bed lines On the bed , and return parking pass to room. did these and emptied our trash, the refrigerator, and put all dirty towels in a pile next to the shower… and the host said 35 because I Used all the towels and left the towels on the floor Next to the shower. I have no clue what I was supposed to do with them. And we did Not use any beach towels nor 2 of the extra.
Laurie B.
Aufenthalt von 5 Nächten im April 2025
