6/10 – Okay
Abby N.
15. Apr. 2025
Gut: Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Verbesserungswürdig: Sauberkeit
Great layout and location - extremely dirty
The layout for large groups and location is perfect. The living room picture. Needs to be updated to reflect the current furnishings. The kitchen utensils need to be replaced.The house was extremely dirty. We checked in after hours so I had to clean for the first two hours we were there. The stove was so dirty. Every time we used it. The smoke alarm would go off. They offered to send the cleaners back, but we were working with three family staying together, and didn’t have a timeframe that everyone would be out of the house at the same time. They didn’t offer any sort of compensation. The house needs to be completely deep cleaned. There was grease all over the kitchen counters. The coffee pot tray was never drained, and there was coffee spilled all around it. The toaster oven is disgusting. All of the blinds and decorations and headboards were covered in dust. There was dried yogurt all over the couches all over the dining room table and end tablesYou could tell they had spot mopped the main pathway through the bathrooms, but didn’t move the toilet paper stand, and there was gunk built up all around it. We had to contact the management company three times.: 1 for cleaning issues 2- for oven 3- for strong gas smell from downstairs gas logs. Since they closed before we got there, there wasn’t a way to notify them of the cleanliness issues when we arrived. It was comfortable for a large group with plenty of areas for each age group to have their own space.
Abby N.
Aufenthalt von 4 Nächten im März 2025
