6/10 – Okay
John H.
20. Okt. 2024
Gut: Check-in, Kommunikation und Genauigkeit des Onlineauftritts
Verbesserungswürdig: Sauberkeit
Good Stay but with Challenges
We were a family group of 7 senior adults. We live in different places and get together a couple of times a year. The Kettering location worked out well for us. It was convenient to the things we planned to do. The processes for booking, check-in, and check-out were smooth and easy. We ran into a delay at a restaurant on our last day. I contacted the host, and she quickly extended out check-out time. She was very gracious. But there were some challenges with the house. FIRST: The toilet on the lower level did not flush. We discover the water to the tank had been turned off because the clapper valve leaked so badly that the tank would not fill. Every time we tried to use it we had to turn the water on and physically hold the valve closed to fill the tank so we could flush. Clearly the management knew about the problem because they had turned the water off. SECOND: My brother- and sister-in-law got stuck in one of the bedrooms on the main floor when the doorknob came off and they couldn't open the door. OTHER THINGS: The light in the lower bathroom is on a motion sensor. It comes on when you go in and turns off after about thirty seconds. Showers in the dark. The bedroom on the lower level has no door. The TV in one of the upper-level bedrooms could not be plugged in. No outlet near it. There were a number of other lesser issue, but these are the main ones. We spent more than $1,000 for our two nights. I think it is reasonable to expect things to work.
John H.
Aufenthalt von 2 Nächten im Oktober 2024
