This property is great. We only had a couple of things that were not perfect. The dishes were dirty, so we had to wash them before we used them the first time. The dryer vent was still full of lint, so make sure to check that when washing your clothes. There was not enough hot water to fill the jacuzzi in the master bedroom, but the huge hot tub outside was great. The biggest problem we had was that we would go out hiking all day and come back and the house was not cool. The upstairs, where 2 of the bedrooms are, was about 100 degrees. We contacted Mike, the property manager, and he had someone out to fix it the next day. He had him change the whole thermostat to a regular one so that we could figure it out. I guess the smart thermostat kept changing to eco mode, which we could not figure out. After that, the house stayed cool, so the next person should not have any problem.
I can't say enough good things about this house. It was so nice to come back after a long busy day of hiking and just relax. It was also nice to be able to cook a good breakfast before starting our long day and just stick the dishes in the dishwasher before we left (we don't have a dishwasher, so that was so awesome). The kitchen is huge, the bedrooms had everything you need and the beds were comfortable, the front room had plenty of comfortable furniture and a nice tv, there were 2 1/2 baths and there was plenty of water pressure, so someone could take a shower upstairs and downstairs at the same time, the hot tub was on a screened in porch, so could be used without any bug issues and even in the rain, there was plenty of outdoor furniture, both on the front porch and out by the firepit, which was so nice and relaxing to sit beside. The property is in a nice neighborhood and close to lots of stores and restaurants (make sure to check out the KnifeWorks, there's lots more than knives there ). We hiked every day. It took about 20 minutes to get to the Smokies, but we would definitely stay here again if there is availability if we come back down here. It's so peaceful and quiet, and so worth driving a little each day rather than staying right in one of the busy towns. Thank you for a wonderful relaxing vacation.