4/10 – Schlecht
Marci P.
31. Juli 2024
Gut: Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Verbesserungswürdig: Sauberkeit
Great in Pictures, not so much in Person
Communication was great upfront, easy check-in - they even let us in for early check in based on our flight which I didn't expect (although at check out housekeeping arrived prior to the 10am departure time). On arrival we were met with a dreadful smell coming from the closet. The mgmt co. came immediately but they couldn't find so they had to call someone else, who asked us to leave leading us to believe that something died as that was what it smelled like, even though they passed it off to a laundry pipe. Why this wasn't caught by the cleaning crew that morning is unknown. None of the windows opened, they were stuck, mgmt had to come try and get open for air since there is no A/C. Received another excuse as to why this problem. Only 3 windows in entire unit had screens, meaning we couldn't open and get any air because there were alot of bugs due to weather. There was a portable AC that helped in the kitchen but we had to borrow a few fans for bedrooms as there was only 1 for entire unit. There is not alot of natural sunlight and the lights in there do nothing to brighten the space. I turned lights on and thought they were off they were so ineffective. Many table lamps were broken, either the shade or couldn't turn on. So unit was very dark even during the day. The kitchen is poorly stocked and a mess, no teaspoons, chipped plates. Their BBQ looks like one you use when camping. If I was paying premium during winter season I would not be happy.
Marci P.
Aufenthalt von 7 Nächten im Juli 2024
