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6/10 – Okay
Stephanie W.
25. Dez. 2022
Lovely home.....
I would give this home 5 stars; however, it was a complicated situation. We arrived on a Saturday and the AC was not working (the house was 78 degrees). By morning (Sunday) the house was 80 degrees. I called Vacasa (management company) and they immediately sent someone out. We went to the beach that same day and when we came home, the house was 85 degrees. Obviously this is way to hot to live in. The house was very clean when we arrived and was lovely and the kitchen had everything you would need. We would have loved to have stayed here but, again, the AC was not working the house was not even bearable temp wise. I would like to give 5 stars to is Vacasa! What an amazing job they did! They sent someone out immediately and when they were not able to immediately fix the issue they started to look for alternatives. We worked with the property manager and she was able to find us other accommodations in one of there other properties. They were so helpful and kind. The property manager even brought box fans over to us at 10pm at night because it was so hot. My point being……this is a lovely house and I’m sure it will be super nice to stay in once the AC is fixed. More importantly…..book through Vacasa! My husband and I were blown away by how quickly they tried to remedy the problem and when the AC couldn’t be fixed they did everything they could to get us in to another property. Lisa (from Vacasa) was amazing!!
