4/10 – Schlecht
Kimberleigh A.
27. Juli 2023
Gut: Sauberkeit, Check-in und Lage
Verbesserungswürdig: Kommunikation
Disappointing experience
Definitely will not be staying here again. The condo smelled terrible when we arrived. The dishwasher was backed up and the smell was awful. The balcony door handle going out from the master was broken and hanging off. The screen door was actually completely off and leaning against the wall on the balcony. Drawers in the guest room were broken. Beds were so bad/hard that even my 7 year old complained and preferred the couch. Until this bed, she has literally been happy sleeping anywhere. The internet was so slow that it was basically useless. Light bulbs were burned out, etc. And the furnishings are super outdated. Ex. Silk flower arrangements coated with dust and dirt, really old furnishings, etc. The kitchen has random items, so we ended ip making trips to the store to purchase containers, measuring spoons, etc. I left the measuring spoons for other renters to use. We did like the area and might consider a different condo in this same building if it was in better shape. We contacted VACASA who manages the property upon arrival about the issues and no one ever came to make repairs or to check the internet. I would send them pictures daily of the speed test that was literally .33 mbps download speed and 37.5 mbps for uploads and it was never addressed. They said they had contacted the people on site, but no one ever came to the room and the issue was never resolved. It is sad because it is a wonderful space. Just needs updates ASAP!
Kimberleigh A.
Aufenthalt von 6 Nächten im Juli 2023