I want to start by saying the location is good and the house has a lot of positives. But the major negative is the communication of the owner or manager, Andy. Before we arrived, he sent an email saying we could call, text, or email with any questions. I emailed the day before about an early check in and received no response. I then texted the day of and got no response. I finally received the okay to check in 1 hour before the original check in. When we arrived to the house, the cleaners were still there and they told us one of the master showers was plugged and wouldn’t work. The shower looked like there was raw sewage in it. I texted Andy who said nothing other than “a plumber has been called.” Well it turns out that no plumber had been called. I asked the next day and he said that he actually hadn’t been able to schedule a single plumber but “we could leave if we weren’t satisfied with the property.” Given that we had 2 toddlers and my parents staying with us, it was obviously very difficult to find a new house last minute. I could make do with one less shower but there was just absolutely no apology or plan/communication from Andy. I told him I found this unacceptable and he never responded after that. A plumber never showed up the entire 7 days we were there. But on the last day we were there, a work crew showed up before 6am in the morning to start laying turf in the back yard with very loud music. Don’t stay here if you value a competent host.