10/10 – Hervorragend
Linda V.
20. Okt. 2024
Gut: Sauberkeit, Check-in und Lage
Adequate--We would stay again.
Top 2 things: The home was CLEAN and close to our destination, Niagara Falls. We were only there for about 16 hours and it met our needs. Off street parking was nice. If you want attention to detail and an attentive host you will be disappointed. It's clear it is ran by a property management company not an individual. No extra blankets/pillows. Pillows/throws in the pictures aren't there (disclaimer to this on the listing). Light switches were hard to find--behind the fridge & bedroom door when opened. Unable to close 1 bedroom door without moving the bed. No mirrors in bedrooms. Shampoo/soap provided was 3 in 1 body wash/shampoo in a bottle with a broken lid. In one of their lengthy messages they tell you if you need anything else to contact them, but to do so before arrival because they don't have "round the clock service". It's hard to know what you need before you get there. I didn't know I would like an extra pillow until I saw the pillows on the bed. Communication was good prior to our visit. I wanted to use a different credit card for the 2nd payment. I messaged them and received a response from a person. Any communication after that appeared to be from a chatbot. Lots of messages going into the inbox I felt were irrelevant and definitely not "need to know" Made it more likely you would miss the "need to know" stuff. Like I said though, this rental served our purposes, we needed a clean place to sleep and shower. Would stay again for 1 night, but not for a week.
Linda V.
Aufenthalt von 1 Nacht im Oktober 2024