2/10 – Ungenügend
Rawl P.
10. Aug. 2023
Gut: Check-in und Lage
Verbesserungswürdig: Kommunikation und Genauigkeit des Onlineauftritts
Never Again-Beware
Upon arrival and entering the house all went well. However, as the days progressed things started to reveal itself.
Firstly, there was only one room with air conditioning. Our family vacation was in July so you can imagine how hot it was at night especially for the children. This issue was addressed to the owners and they said that there was nothing that they could do and if we don’t like it we can just leave. Which I believe was extremely rude. A possible solution would have been a better response, however the owner said that no one has ever complained of it being hot in the summer. Unbelievably.
Secondly, the children were playing at the playground in the yard when three of them with an adult was bitten up by bees from a Bee Nest in the little playhouse which was advertised as an added attraction for this rental. The owner was informed of this incident and did absolutely NOTHING. The owner said no one has ever mentioned about a bee nest before. They did nothing the next day or while we were there to fix this problem. Imagine if someone was allergic to bee stings?
The other problem we found out two days before we left was that the BBQ grill was not even working. We ended up baking the chicken after hours of waiting for the grill to cook.
Not the kind of house you would want to vacation with your family.
Rawl P.
Aufenthalt von 3 Nächten im Juli 2023