6/10 – Okay
Tammy U.
6. Mai 2024
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Great Time...Not Such a Great Rental
We went to Nashville for my husband's 50th. We were with 2 other couples. The house is nice enough and in a good location....I would give it 5 stars except......
The code based lock quit on us mid way through the trip. We were locked out of the house for about 2 hours after a day of drinking.
When the person who responded to our call was an absolute GEM...she was unable to get a hold of maintenance. She was able to get us in the garage, but the door from the garage to the house was locked...cuz we are responsible renters. The neighbors were also great and let us crawl over their rooftop patio and try to get in..but to no avail as that door was locked too.
She was able to get a locksmith to come out... luckily, we kept trying the code and finally one of the tries worked...just as soon as we were in..the locksmith showed. His service were no longer needed so we sent him away. I imagine we saved the rental company a pretty penny there.
We were told that maintenance would come to look at the lock the next day... nobody showed...or if they did there was no communication and the lock was certainly not fixed. We spent the remainder of the weekend going in and out via the garage. It was a muddy trail to get there...so not ideal, but better than being locked out.
Also, the washer was broke...it turned on and added water...but that was it. We are now carrying a suitcase full of wet clothes around the airport. Not ideal after a weekend of drinking. It's lime leaving the bar and go
Tammy U.
Aufenthalt von 4 Nächten im Mai 2024