4/10 – Schlecht
Traci D.
22. Jan. 2024
Gut: Check-in, Kommunikation und Lage
Verbesserungswürdig: Sauberkeit und Genauigkeit des Onlineauftritts
Disappointed
The location of this cabin was "off the beaten path," but also close to town. None of us cell phone service which was nice but also unsettling. Loved that it was somewhat secluded. The "couch bed" that should have been able to sleep 2 people was broken and would not pull out. That was the first problem we stumbled upon. The cabin advertised a hot tub, which the children in our group were excited about it, so imagine their disappointment to not be able to get in after pulling back the cover to find it GREEN and reeking of stagnant water. We were charged for "stains" on washrags (the washrags provided were black) and a stain on one of the white duvet covers. The charge seemed a little steep for no better-quality wash rags and bedding that were provided, but it's whatever. I'm more disappointed that such things were nitpicked, after I had reached out about the issues that we had, and nothing was addressed or offered resolution during our stay. No trash bags were provided and only 1 roll of paper towels. The mosquitos were large enough to carry away a small child, I feel like there is something that could have been done to treat the area around the cabin to prevent such pests. Luckily, we weren't there to spend an abundance of time at the cabin because our experience was disappointing. There are certain things that I am sure are just out of anyone's control, but there was zero water pressure. Better to be prepared for that ahead of time, than surprised!
Traci D.
Aufenthalt von 3 Nächten im Juli 2023