4/10 – Schlecht
John T.
25. Okt. 2023
Gut: Check-in, Lage und Genauigkeit des Onlineauftritts
Verbesserungswürdig: Kommunikation
Not worth the money!!!
Can’t fit everything here, but I’ll hit main points…dual ovens and when turning either one on the breaker kept blowing so could only use one and we had over 30 people we were cooking for! Call office within a few hours of arrival to notify and it never got fixed! Made several calls with same response to look into and call me back but never did!
Large hot tub had no water and took 24 hours for service to come and about three hours for two people to find out it was a flipped breaker and then fill it up all for it to all leak out in less than 8 hours! (Was never fixed)
Toilet seat lid on our toilet very loose and practically coming off when you used it, a tv remote and tv in one room didn’t work, a bath tub was super slow to drain, cabinet panel in bar just fell off when I leaned against it to use the sink, bar stool about to fall apart, several deck rocker chairs had broken legs, the “dual” full size side by side refrigerators were in such a tight opening that the left door on one of them couldn’t open even 1/3 because it was hitting other refrigerator…and there is more I assure you!
Sent email with list to the company managing at around check out and 10+ hours and still no response!
This is a multi-million dollar home and I’d have rather stayed at any motel with a kitchenette and had less problems! And I rented this 3 day and 3 night for my only daughters first wedding…now life long memories tainted with this terrible frustration!!!
John T.
Aufenthalt von 3 Nächten im Oktober 2023
