4/10 – Schlecht
Karen B.
8. Mai 2024
Gut: Check-in, Kommunikation und Lage
Verbesserungswürdig: Sauberkeit und Genauigkeit des Onlineauftritts
Great Location/Price, Fire cleaning lady/Send in painting crew
In my desire to be respectful and fair, I’ll attempt to give objective feedback. Our host was polite and friendly. He met us at the entrance and escorted us to our room which is his personal residence (he stays with family when renting it out) in the Doubletree Resort and Spa. We’ve stayed at another unit in the past which was more of a typical hotel/VRBO experience, checking in at front desk. This time we were listed as his personal guests and received no services from hotel. He left his keys pool/towel passes. The cash/Zelle of a cleaning fee is listed in his contract. Our parking was Zelle. Someone made an attempt of cleaning prior to our stay, but it was not deep cleaned. (Lots of dust in high places like bathroom lights, lamp shades and floor lamp by bed had dead bugs and a roach inside of it(I have photos). The outside table must have been missed as it was literally covered in pigeon poop. It took lots of paper towels and disinfectant to remove. All appliances worked with exception of hair dryer, sparks flew out when turned on and it took 20 minutes to boil pasta on the range that’s at least 30 years old. The condo photos look way nicer and do not reflect how in need the place is of a paint and deep clean. Soap dispensers filled with blue liquid that did not get soapy and one had Hand Sanitizer label which I assume was watered down and placed into other dispensers. Studio vents had dust hanging. Toilet lid missing. Purchased my own disinfectant and Lysol and cleaned.
Karen B.
Aufenthalt von 7 Nächten im Mai 2024
