4/10 – Schlecht
Pam H.
19. Juni 2024
Gut: Sauberkeit, Check-in und Lage
Verbesserungswürdig: Kommunikation
Ok, but overpriced for amenities and services provided.
The view from the deck is beautiful, but the condo is average. The lack of amenities and services was disappointing. There were no cushions on the metal chairs on the deck (as pictured) making it uncomfortable to sit. The air conditioner compressor on the deck (next to the bedroom) was very loud, making it hard to sleep and difficult to have conversations. There was a tv in each bedroom but only one had cable/streaming. There were NO blankets except bedspreads on the beds. No extra towels, so laundry needed to be done daily. We had to provide dish & dishwasher soap, laundry soap, garbage bags, toilet paper, and Kleenex. We could not set up beach chairs or umbrellas on the beach directly in front of the complex because that area was contracted to a company that rents chairs and umbrellas (charging more than $300 per week for a family of four). There was no one on premise to assist with problems. The first morning I could not walk the beach to see the sunrise because the gate to the pool - which leads to the boardwalk to the beach - was locked. The agency was not familiar with the property, so the service rep just read the same inaccurate information that was printed on our instructions. Also, they allowed no late checkout when our flight was delayed. The lack of service was especially disappointing since the cost of the condo was raised approximately 30% to cover services for two rental agencies. We will use VRBO again, but we will not return to this complex.
Pam H.
Aufenthalt von 7 Nächten im Juni 2024
