4/10 – Schlecht
M D.
4. Jan. 2025
Gut: Lage
Verbesserungswürdig: Sauberkeit, Kommunikation und Genauigkeit des Onlineauftritts
Lots of potential but falls short
This rental is a 3-hour professional cleaning job away from being decent. **Positives**: The location was perfect, and the area was lovely. The first-floor beds were clean and changed, the floors were clean, and the fridge was spotless. **Negatives**: 1. Cleanliness: - *3rd Bedroom*: The downstairs bed was unchanged, with hair, dirt, and chips between the sheets. The bed felt like a box spring, and the sheets were flimsy and worn. - *2nd Bathroom*: It wasn’t properly cleaned. Soap scum made the shower door squeaky, and the drawers had hair and dirt. - *Kitchen*: Surface cleaning was minimal. Some drawers were messy or dirty, and the stove was filthy inside. 2. Customer Service:The host ignored messages about the unusable third bedroom. We had to book an extra 400 hotel room, which added costs and travel time. The host never acknowledged or apologized for the inconvenience. 3. False Advertisement: The rental was listed as three bedrooms, but the third was unsanitary and unusable, making it effectively a two-bedroom rental. 4. Maintenance: A towel rack was in a cupboard instead of mounted. Items like a warped cutting board and broken kettle reflected poor upkeep. **Final Comments**: We chose this rental based on glowing reviews, not realizing the last reviews were six months old. It seems the property has changed hands. I expect cleanliness and accurate listings, not perfection. Our most disappointing rental to date.
M D.
Aufenthalt von 2 Nächten im Dezember 2024
