2/10 – Ungenügend
Chad T.
13. Juni 2022
Verbesserungswürdig: Sauberkeit, Check-in, Kommunikation und Genauigkeit des Onlineauftritts
Upon check in we started finding numerous things not cleaned, not stocked, or not working.
First thing we noticed when we arrived was the shower was filthy dirty with a giant wad of hair stuck to the wall. Next we discovered there was one half gone roll of toilet paper in the entire unit. Several hours later they brought about 7 rolls for 8 people for a 6 night stay. As we got ready to cook dinner we discovered the fridges weren’t cooling properly and our groceries were all warm. There was two completely empty propane tanks for the grill. It two days and two requests to get a full one. There was no laundry soap in the unit. It took four days and three requests to get laundry soap. The hot water in the master shower didn’t not work. We notified management the first evening that it wasn’t working. They sent two cleaning ladies and two maintenance men over the next morning. The cleaning ladies each had one rag and a bottle of spray. They were in and out in 5 minutes and there was still hair in the shower after they left. The maintenance guys ran the water for about 10 minutes and said they would return the next day with a part to fix the hot water. That never happened. All 8 of us had to share one shower the entire trip. Also the door handle to the only bathroom with a working shower did not latch or lock, it did not function at all. Between the condition of the property and ineptitude of the property management I would not recommend staying there. I took numerous photos of all of these things and I wish I could share them so the next person doesn’t end up in the same situation as we did. Also the golf carts in the listing are not the ones we got. The two we had were run down beat up carts. The 6 seater went about 3 miles per hour and the brakes on the 4 seater didn’t work.
Chad T.
Aufenthalt von 6 Nächten im Juni 2022