6/10 – Okay
Ala S.
13. Juni 2021
Gut: Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
It was okay
The person we originally communicated with was nice. As for the property itself, it was okay.
What I liked:
- It was gated
- Had electricity & AC (there was a backup generator so we never had to go without power)
- Apartment was big & bedrooms were ensuite
- Location was good, there were restaurants everywhere and a nice grocery store, which was only like 2 or 3 min away
What I didn't like:
- One of the bedrooms was unusable because there were mosquitos/ drain flies. Someone slept there the first night and had bites all over their body (it was the worst on his neck)
- We saw a couple of roaches and had to spray the whole house before we went out
- We saw a mouse
- Water leaked in the bathroom
- The wifi wasn't good - it would connect but everything loaded extremely slow or would not load at all
- We had to communicate with multiple people about our checkout time. When we booked, it said 1:30 PM, but then the property manager called multiple times to tell us we needed to be out by 11 AM. He then sent the cleaners at 10:45ish, and we had to again, explain our check out was at 1:30 (I showed them our reservation) and finally the owner got it sorted out for us
