We arrived in the condo for a 14 day stay with our 1 year old daughter. Upon arrival, the condo was warm. Approximately 75 degrees in the main rooms and above 80 in the bathrooms! The Central Air is not working so Nora, the owner, has purchased the smallest Air conditioners one can buy. If I am paying for a 14 night vacation, I want to be able to have a reasonable 70 degree temp in the condo which will never happen with the insufficient and tiny air conditioning units on a tropical island and the climate it has. Now to the bigger issues. The kitchen has ants, tiny & fast ants running all over. Again, we have a 1 year old daughter and having ants all over her food, bottles and other materials why they lay on paper towels and the drying rack, is unsanitary and unacceptable. The apartment had old, very old everything. The lamps are broken, the blinds came crashing to the floor as we tried to open them (the blinds seemed as if they were purchased in 1980!), the coffee pot, stool and other areas of the unit were disgustingly coated with grime and dirt. The linen, bed covers are all old!! They also had been washed it seemed but had stains all over them from previous renters. After calling Home Away and Nora numerous times, Nora sent a cleaning person to address some of the issues. The lady knocked on the door without scheduling an appointment! She had exactly 1 sponge and 1 can of air freshener to address the multitude of issues. I'm not sure how she is going to address the lack of cold air, the ants all over the kitchen, the old, dated and falling apart lights, blinds, stained bed linen with a sponge and can of air freshener. After sending numerous pictures to Home Away and also texting, emailing and calling Nora, no one seemed to care about my families experience and living conditions. I sent 15 photos to Home Away and they said that the condition of the condo is unacceptable but I must stay without any opportunity of a refund and allow crews to come in and fix the issues. Nora, the owner, first told me to spray Raid in the kitchen with a 1 year old baby girl. To sum this up, we booked another condo and left this rental after two nights. We are not unreasonable people but to spray raid, live in heat and accept old & broken everything is absurd and unacceptable. Nora never once apologized for the condition of the condo or had any concern for our family experiencing all of this, including our 1 year old baby being in such a situation. GO ANYWHERE ELSE!