4/10 – Schlecht
Stacey W.
11. Okt. 2024
Gut: Check-in und Lage
Verbesserungswürdig: Sauberkeit und Kommunikation
Potential
We first arrived at the home we were very excited. But as we started walking through the home we started noticing things. First off, the carpets are stained up badly especially going upstairs. There was a nail head sticking out of one of the landings on the stairs and we didn't notice it until my son stepped on it. We were looking out of the glass door going up the stairs and it was absolutely covered in dead gnats. I understand insects and bugs happen but you could tell this glass door had not been cleaned in a long time. Next thing we noticed was none of the tvs worked. They would come on but they would freeze up or not connect to our hotspot since Spectrum Internet was out because of the outage, but the tvs still didn't work well at all. Then we went to make dinner and the dishes, pots, pans, bowls were so disgusting. The dishwasher was absolutely FULLof dishes when we opened it up. You could tell it hadn't been emptied and dishes had kept being added and then the dishwasher would be ran and instead of emptying it, more dishes were added We then had to wash pots, pans, dishes before we used them and then afterwards by hand. We went to use the pool which was nice but the pool chairs were green and dingy with holes in them. We opened up the pillow storage box on the porch and the pillows had black mold and mildew all over them. We moved the couches in the living room to look for something and Yuck. Manager came while we were gone but didn't call or come back. Disappointed!
Stacey W.
Aufenthalt von 4 Nächten im September 2024
