6/10 – Okay
DaveNLynn M.
1. Feb. 2025
Gut: Sauberkeit und Lage
Verbesserungswürdig: Check-in und Kommunikation
Nice Condo - Poor management
This condo has an abundance of good points and I thought was perfectly appointed with ample tp, soaps, kitchen ware, silverware, bowls, good towels, great bed, nice sheets etc.The agency vacasa did an extremely poor job. Caused by incorrect information, missing car parking permit, etcentry into the condo complex. Arrived via taxi as a late arrival in the dark. The taxi left and we tried the gate code multiple times until a resident let us inI had a condo # but no site map. We wandered with suitcases looking for the condo with very little lighting. Buildings were hard to locate and see the lettersEntering the condo was difficult. The lockbox had no keys, I had to call for 10 digit door code which had not been providedVacasa had incorrect info on amenities. As I needed an iron I asked if the Condo had an iron, They said no. so we brought one cross country. There were two ironsThe ‘welcome book’ had many things in conflict with what vacasa saidthere were unmarked keys in a bowl on the table and none in lock boxAlso for a late arrival, a porch light left on is would a reasonable actlocation of laundry, laundry key, pool keyno information on a parking pass for a rental car which was under threat of tow no site map of the condo complex for trash, laundry, office, poolIn conclusion, arriving on a Sunday evening, we needed to stick close to the condo until Wednesday afternoon to get this all straighten out
DaveNLynn M.
Aufenthalt von 9 Nächten im Januar 2025
