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2/10 – Ungenügend
Cayla
19. Apr. 2025
ROACHES
There are cockroaches at this property! Not palmetto bugs but German roaches - we saw 9 in the 2 days that we stayed and eventually left and had to book another property. The property owner and company will not fully refund the cleaning fee or “guest service fee” since we did not have “proof” of every single instance. They also will not fully refund the nights we stayed with the roaches while we waited for an update from pest control that never came. The pack n plays and high chairs that are available are disgusting and when I opened 1 pack n play a vape pen fell out of it. There are weeds grown up all around the pool so you can’t sit around the pool either. There are other reviews noting the poor cleanliness of this property yet they still didn’t believe me when I said the property isn’t clean. We couldn’t get in the first night due to confusing check in process and had to get a hotel the first night. (App and check in instructions say use your phone number for code, a random email from the owner (not evolve or booking site) sent with a different code that we did not see. Sat on hold with property manager after a 22 hour drive for an hour at 4am and they couldn’t reach the owner for a new code so we had to leave and go to a hotel. Absolutely DO NOT BOOK this property or any other property with evolve. If a “property management” company would allow a property like this to be rented out I would steer clear of any other properties listed by them.
