10/10 – Hervorragend
Patricia. Trish H.
18. Apr. 2025
Gut: Check-in und Lage
Verbesserungswürdig: Sauberkeit, Kommunikation und Genauigkeit des Onlineauftritts
stay clear of this property
The toilet backed up the first time it was used and the plumber came 3 times before it was fixed sometimes not being able to use the toilets or water! I had to be there with him and clean up the sewage afterward.Gross! No net for the pool .the owner/host said it broke with the last renters and that she would replace but she did not. The a/c died completely when i and my 3 cousins returned from the beach and fishing trip the temperature was high and muggy and smelled of motor fuel. it took a few days to replace with temperatures rising to the high 80"s and not being able to close windows or sliding doors there was no security for us or our belongings. And with all that humidity in the house everything was damp and the wicker/straw furniture started to stink. I had to wait there while repairs and replacements were being completed and clean up. After the ac was replaced the hot water tank needed to be reset and the host /owner thought it was fine for us to wait from 8 am until 5 pm when she got off of work . i also had to wait for someone to replace lock batteries twice, he brought the wrong size battery !?!and i had to leave the downstairs unlocked.I asked for a 4 day refund which she said she would give me 2 but at this moment have received nothing.also the host put a claim in on the insurance i bought to pay for her toilet and a/c !!!! I recently lost my husband and was looking forward to a peaceful luxury vacation , not being a slave to someone else's home repairs.
Patricia. Trish H.
Aufenthalt von 36 Nächten im Februar 2025