2/10 – Ungenügend
Richard R.
24. März 2021
Gut: Sauberkeit und Lage
Verbesserungswürdig: Check-in, Kommunikation und Genauigkeit des Onlineauftritts
Wonderful place, shame about the Inaccurate listing and with important information not disclosed
The listing claims that you can provide the number of guests at the end of your stay which you will be charged for. This is then contradicted in a pdf dropbox link the manager sends after the booking is confirmed adding that you can only confirm additional guests at the end of the stay which you will be charged for opposed to less guests than the original booking/deposit.
The listing claims the house is on a piece of land with a beach at the front. The beach at the front is not accessible as there is no track and its very steep down to it. You have to walk down the Road for approximately half a km to the bay. The image is taken from above so you can not get an accurate understanding of how steep and inaccessible it is. The track down to Oki Bay is very steep and the steps are eroded away. The owner of the lodge has an active petition to get the council/government to update the track as he claims it is dangerous and indeed it is.
There is no mobile coverage which would have been nice to know before hand especially prior to accessing the property as there is dropbox pdf download he sent me the night before required to access the property. If you dont download and read this before you get to the property you will have a problem as I encountered.
The lodge only has plastic drinking glasses which are nasty.
The front pergola tarnished the view and is not in keeping with the style of the house.
Julian the owner leaves Christian brochures around the house in attempt to educate/convert guests to his school of religion.
The living room is not at the front of the house so it does not get a view.
The kitchen smells bad, which is discouraging.
The staircase to the 2nd floor are very steep and may not be suitable for some guests.
I had to leave two days early than I had booked as I require mobile coverage for work which I informed Julian of at the beginning of the stay. He confirmed by email that it is ok, but did not mention I would still be charged for those days. I incorrectly presumed that meant I would not be charged for those days however I was.
The house, property and location is however charming, unique and impressive. It is unfortunate the listing information and management is not clearer.
Richard R.
Aufenthalt von 9 Nächten im März 2021
