2/10 – Ungenügend
Austin H.
13. Jan. 2025
Gut: Lage
Verbesserungswürdig: Sauberkeit, Kommunikation und Genauigkeit des Onlineauftritts
Disappointing Stay at “For the Birds”
We stayed at “For the Birds - Treehouse Honeymoon ESCAPE near the Lake!” in Broken Bow, OK, and were incredibly disappointed with our experience. From the moment we arrived, it was clear the property had not been prepped at all, despite what the listing promises.We arrived a day after a snowstorm, and the driveway was completely unplowed and unmarked, making it unsafe and difficult to figure out where to drive or park near the creek. The staircase to the cabin was also not cleared of snow or ice, forcing me to clear it with my hands since no snow shovels were provided.The description claims the property is prepared prior to arrival, but that was obviously untrue. There were no footprints or tire tracks, and the hot tub, which was supposed to be heated and ready, was off when we arrived. By the time we realized this and turned it on, it was too late to use during our stay.The cleanliness of the cabin was another major issue. We found multiple stains on the comforter, sheets, and two of the four pillows. There was also a lipstick stain on one of the wine glasses. For a property marketed as “luxury,” this was unacceptable.While we understand the snowstorm may have caused some challenges, there is no excuse for the lack of cleanliness or failure to uphold basic promises like prepping the property or having the hot tub ready. We loved our time in Broken Bow, but we will not be staying at this rental again and recommend others look elsewhere for accommodations.
Austin H.
Aufenthalt von 2 Nächten im Januar 2025
