8/10 – Gut
Bruce C.
31. März 2025
Gut: Sauberkeit, Check-in, Lage und Genauigkeit des Onlineauftritts
Close but no cigar
Great location, CROC's is a great facility we really enjoyed, condo is a little dated but OK. VACASA property management we did not enjoy so much. Property was neglected, air return vent filters had not be changed in months in the kitchen. The pull string on the fan in the master bedroom was broken so the speed of the fan could not be adjusted. So my cousin needed the AC turned down so she could be comfortable at night. We requested a fan, told one would be delivered, never arrived in our 10 day stay. Also the condo was not stocked with enough toilet paper (TP) for two people to make it through the full stay. VACASA folks said we needed to buy our own if the starter supply was not enough. At 166 a night, they couldn't afford to supply TP so we customers had to search out and find a grocery store for one more roll of paper to make it through our stay? VACAS practices PURA VIDA (the pure life), the bad kind. After experiencing the good kind of PURA VIDA (service above self) from many Tico's and Tica's during our stay throughout Jaco, this bad kind of Pura Vida, was jaring and very off putting. If you don't mind no service, this place is great. I could live with it going into it blind, but I wouldn't go back if I knew VACAS was managing the property. If you do mind purely no service, don't use VACASA to manage your PURA VIDA stay in Jaco or at Croc's. Pay to stay at the Croc's resort, yes it costs more but I bet you will not run into the issues we had with VACASA.
Bruce C.
Aufenthalt von 12 Nächten im März 2025