2/10 – Ungenügend
Laura S.
4. März 2025
Gut: Lage
Verbesserungswürdig: Sauberkeit, Check-in, Kommunikation und Genauigkeit des Onlineauftritts
Condo was not as described on VRBO
Owner and husband were still cleaning up the condo when we arrived at 3:00 at the appointed check in time as there were boxes and other items all over the living room which they had to remove and they had to clean the floor. We finally got in at 5:00. We were told that the appliances were new and had never been used. We were not given any written instructions for while we were there. We could not get the stove to turn on and called the owner and she had to look up how to get the stove to turn on. After about 20 minutes we were finally able to get it to turn on. The kitchen was well equipped except the dishes could not be used in the microwave or dishwasher which was not hooked up. They also only had a one slice toaster which smelled like it was burning when used. We had to ask the neighbor how to get the door to lock. The mattress was uncomfortable and when we told the owner she said one side of the mattress was very soft and the other side was firmer. We were not informed of this at the time of check in. There was an open area in the kitchen over the sink with exposed pipes and wires. we took pictures. Some of the switch plate covers were missing. THis was rented to us as a completely finished and remodeled unit, which it was not. I would not rent this unit until all remodeling was completed and the dishwasher was working. Instructions for TV. working the thermostat and taking out the trash, that the washer and dryers only take credit cards.
Laura S.
Aufenthalt von 7 Nächten im Februar 2025