6/10 – Okay
Verifizierter Reisender
8. März 2025
Gut: Check-in, Kommunikation und Lage
Frustrating
This trip was all over the place. Vacations of this sort are supposed to be relaxing. Hmm. Well, check in was a breeze until we entered the condo and saw the extremely uninviting stained furniture in the living room. Every inch of the couch and 3 chairs had to be covered up with bed sheets for our stay. Even the stained pillows on the couch had to go unused and piled up in the corner of the living room. Shortly after, I received a text message asking how everything was and to send a rating. I sent a 3. Immediately, I received a response with apologies and statements that the furniture is clean, but that because of oils and stains overtime, it just does not “visibly look clean”. An offer came to send a cleaning company to clean all of the furniture, but we would not be able to sit on it for a day. This was confusing because I was just told it was clean and very frustrating that we would have nothing to sit on for the day. I wish this review site would allow me to post pictures because it really was unbelievable what we walked into. The General Manager said he has previously spoken to the owners to have it replaced because it is definitely not friendly. At this point, we went on with our trip with our sheet covered furniture and I never mentioned it again. It was however quite frustrating seeing the other families’ condos and how nice and inviting they were. We couldn’t have those families to ours because of the embarrassing sheet covered furniture. No one wanted to sit on it.
Verifizierter Reisender
Aufenthalt von 7 Nächten im März 2025
