4/10 – Schlecht
Danielle B.
29. Dez. 2024
Verbesserungswürdig: Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
It wasn't awful
1. The door code for the rental was unreliable. It took texting back and forth with the property manager and waiting outside in the cold for 20 minutes before I received a code that worked. Each time we returned to the rental it took 20 minutes to try different door codes until one worked.2. The property has unreliable electrical. We came back from dinner at 9 pm, walked in and turned on the lights and the lights went out. We had to go find the fuse box and reset the breaker. 3. The advertisement was for a bed and a sofa sleeper but there were not enough sheets and blankets to accommodate both sleeping areas. 4. The property is across the street from the hospital. Since you do not get the address until 3 days before checking in it is too late to cancel the reservation. Ambulances went by with sirens throughout the night.5. It was text only communication so when the door codes were not working it took longer to get a code that worked because we had to wait for a text reply rather that just talking to a person while trouble shooting the door.We will not stay here again but it is a great location for someone who has a family member in the hospital.
Danielle B.
Aufenthalt von 2 Nächten im Dezember 2024