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6/10 – Okay
Brad M.
19. Aug. 2024
Underwhelming
Rating Details:
The property manager was very helpful.
The vacation rental was very clean.
I was very happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We live about 45 mins north and my family comes down from VA each year and stays here. They love it, so we decided to join them. We stayed in unit 204 and were underwhelmed. When we arrived we discovered that the oven was not heating properly. Unfortunately it was after-hours and the after-hours number was disconnected. I had to wait until the next morning to call the office. They sent a maintenance crew, however the part had to be ordered. We went 3 days without a working oven. Which meant we had to figure out different plans for our meals. So, we decided to use the stove. Only to find out that the burners didn’t appear to be working properly. When turned on they would “cycle”. They would get hot and then shut off and re-heat. This meant making simple meals (burgers, pancakes, etc) took much longer than it should have. Between both the oven and stove issue this made cooking very challenging. To top it off we had a roach problem for the first half of our stay. Maintenance came out to spray and that seemed to solve the issue. The maintenance and office staff were very attentive to all of our issues. Unfortunately, at a price tag of almost $3,000 for a weeks stays these are not issues we expect to have.
