6/10 – Okay
steve O.
19. März 2025
Gut: Check-in
Verbesserungswürdig: Sauberkeit
Surprised
1st impression of the house was great The house is located on a flight path small airport planes,and helicoptersThe window sills had dead bugs and cob websWe found stained throw pillows.The kitchen glasses,dishes and,stove top were dirty.The BBQ was not clean and had a broken dirty bbq brush.The outside garbage contained empty beer cansThe middle bedroom had a dirty wine glass between the bed frame and mattressThe Master bed room shower had moldand the hallway ceiling filter was dirty.The pool was not heated as requested.The owner was contacted,and instructed us to flip the breaker.We lost 2 days.The breaker had to be flipped a 2nd time.The pool was not heated on the last day of our 8th day of our stay ywYet charged 600.00As a courtesy we reached out to the hosts to make them aware of the house not being prepared for their guests.The response was"sorry these items did not meet your expectations" and "the house cleaners would be more than happy to come back and address anything to your satisfaction.But we did not hear from you during your stay".We would have had to call daily starting 1st night having mold in the shower.Next day dirty dishes,that night a tub with a rusty drain,that doesn't have a drain plug,a bed with a dirty glass, the day we went to use the BBQ ,when the toddler finds dead bugs and cob webs on the window sill.Extremely surprised No apology for mold which can cause respiratory symptoms, needing remediation! Disappointed!!!
steve O.
Aufenthalt von 8 Nächten im Februar 2025
