8/10 – Gut
Veronica E.
22. Aug. 2023
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Good location
The location is great! House is ok, not updated at all aside from the bathroom downstairs.
The pool- I wish it hadn’t been advertised as heated. It was cold. My husband and kids had to brace themselves each time they went in, and we went in August. Harvey was responsive but the responses mostly explained why the pool wasn’t warm enough to be comfortable. The mosquitoes were also a huge problem outdoors.
If this was the extent of my review, I’d still have given it 4.5 stars because my kids really did love the pool. However, on our short trip the cleaners barged in twice.
The first time was a day after check in. She rang the doorbell and practically pushed my husband aside to say she wanted to check something. It felt like the owner wanted to have someone check to see we were who we said we were.
Day of checkout- our checkout was 10am, get a text from Harvey the day prior saying cleaning will begin 10am.
At 9.30am as my husband had just started loading our car, the cleaners pull in. My husband says we aren’t ready, you are early. They say we will be out of your way and before he can even text me to say they are coming in, the cleaners walk into the house! What an invasion of privacy. I texted Harvey at 9.35 and instead of offering to kick them out, he said he will talk to them, giving the impression that they were there with his blessing. Felt like we were leaving a cheap motel. If you’re going to make money off your home guests need to feel welcome.
Veronica E.
Aufenthalt von 3 Nächten im August 2023
