6/10 – Okay
nadine f.
8. Apr. 2023
Gut: Sauberkeit, Lage und Genauigkeit des Onlineauftritts
Verbesserungswürdig: Check-in und Kommunikation
Fairly disappointed
In general a nice looking unit with good appliances in kitchen and fairly comfortable. Peaceful lanai. Some cabinet doors were broken, did not close well. What appeared to be a king sized bed is actually 2 smaller mattresses side by side so there was an uncomfortable ridge in the center. The disappointing parts were the main pool/closest to unit was damaged and unable to use, only 4 parking spaces next to farther pool, all the rest tow-away zones. I was not made aware of the damaged pool before my reservation completed. Wi-fi was not available through my stay. When I got there and unpacked found that it was not working but rental staff already gone for the day so I reported it on day 2. 10 hours later I was given a wifi hotspot that was so slow it took 2-3 minutes to load a single page. On day 5 (out of 7) they got the cable people it and got the main wifi working again. That lasted 24 hours and then was not working again. Lastly and worst of all the unit is terribly humid and smelled like mildew/mold. You could smell it blowing from the air vents. It was so bad I spent as much time away from the unit as possible and wore a mask inside and to bed because I was worried about inhaling it. When I alerted rental staff (twice), it took 5 days to get Damp Rid delivered and that didn't make much difference in my last 2 days. I've rented a lot from VRBO and I think this could be a good unit if problems addressed
nadine f.
Aufenthalt von 7 Nächten im März 2023
