2/10 – Ungenügend
Nancy A.
20. Feb. 2025
Gut: Kommunikation und Lage
Verbesserungswürdig: Check-in
Couldn't stay at this property
It gives me no pleasure to give this property a poor review. While the pictures of the condo were accurate, the building is very old, has an odor in the elevator and the door to the trash on the first floor was open and blocking the key boxes which made it difficult to find the condo keys. The entry door to the condo has a key pad and traditional lock w key. The key pad jammed as did the key lock and I had difficulty opening the front door and when I was finally able to enter (the neighbor tried to assist as well), I was locked in the apartment and had to call the owner. The owner was highly responsive and helped with my finding the key initially and came promptly when I was locked in the apartment. She reset the key pad and was able to get in. At this point I felt unsafe staying at this condo given the difficulty opening the front door and being locked in. I did not receive a refund from the owner as she felt it was my issue dealing with the locking system. My view is that entering and leaving the condo should be easily done and all -including a child should have no difficulty.
Nancy A.
Aufenthalt von 31 Nächten im Januar 2025
