8/10 – Gut
gapperdan1
4. Aug. 2024
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Very nice place, wonderful people, but you get what you pay for.
Everyone was so kind, the people around us, on the beach, and especially the grounds manager. The gated entrance made us feel extra secure. The walk to the beach is simple from anywhere on the grounds; we liked not driving to the beach. The pool, was clean and well maintained. We felt comfortable and at home. So why do I say you get what you pay for, well the place was clean and well decorated, but there are items that would’ve made the experience a bit better. The toaster didn't work, and they never brought in a new one. There was a salt and pepper shaker, but both were empty. We purchased prefilled salt and pepper shakers at the store and left them for the next guests. There were no coffee filters. We called, they explained that's something they don't provide which is fine, but it said fully equipped kitchen in the description? We assumed that included these small items. It would have been nice to have a broom and dustpan. The coffee maker was filthy, we had to clean it to use it. The living room furniture was uncomfortable, the sofa was worn out. There were damages we felt obligated to notify management about so didn't get charged for them. The wifi was bad to the point that we couldn't watch TV without constant buffering. There are a lot of stairs. If you struggle with stairs this is not for you. I know this sounds picky, but I want to offer a fully honest review. We loved our stay and would stay here again.
gapperdan1
Aufenthalt von 4 Nächten im Juli 2024
