2/10 – Ungenügend
Cindy W.
27. Feb. 2023
Gut: Kommunikation
Verbesserungswürdig: Genauigkeit des Onlineauftritts
Never again
1. Gas leaking from stove’s pilot hunters not burning completely. Had to turn off the gas after 2 days or risk being gassed to death or die from explosion. So no usage of stove for our entire stay as we were too stressed with the leakage. Smell of gas resolved after turning off the gas supply.
2. Toilet bowl choked after a few days of usage. Was asked to diy with a plunger delivered by cleaning lady after 2 hours of waiting. Did not resolve issue of water not draining. Claudia was responsive but initially told us no handyman was working that Friday morning. He eventually came after I added pressure.
Did not throw any toilet paper after that, into the bowl but it repeated its plumbing problem less than a week later. gave up trying to unclog the drainage problem after more than a day, and told Claudia about it. By then we were psychologically traumatised, limiting food and water intake as there was no toilet we could use. Same guy turned up faster this time, thankfully. Not sure if due to me asking to change apartment. Please note first floor apartment tends to have this issue as the apartment block is very old.
3. Laundromat usage requires a lot of quarters which we had a hard time getting. The coin change machine did not work throughout our 15 nights’ stay. Do note on this issue, and be prepared.
Needless to say, our stay was an unhappy one. Quite a few window locks were also faulty, so the advice to lock them before going out (especially since we had the unfortunate first floor apartment) was quite useless.
To be fair, Claudia was very responsible and contactable. It’s just the apartment was not fit for staying in. It wasn’t the cheapest option around either. We regret to say we will never rent a Vrbo apartment again after this unfortunate experience.
Cindy W.
Aufenthalt von 15 Nächten im Februar 2023
