8/10 – Gut
Paul B.
12. Aug. 2024
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Disappointed
This was our 3rd year staying here. The house accommodates us all pretty well and the indoor pool is always a hit with the kids. The location is a huge advantage as some of the families are within 1½ hour travel so they can commute back and forth for the two days. This works better for their families. We had it booked Fri night through Monday morning. Unfortunately the well pump failed late Saturday evening and we were without water. Cathy and Brian did bring many gallons of water on Saturday night and contacted the plumber who said he would be there Sunday morning. Not knowing the extent of the failure or how long it would take to have running water, we had to tell a couple of the families not to come on Sunday. The plumber did have it fixed by noon but it did alter the entire Sunday plan and we weren’t able to have the family get together we had hoped for. We also spent most of the morning waiting for a status on the repair and for the repair to happen. We realize that something like that is out of anyone’s control but when you are paying a premium price we were hoping it could have been corrected sooner so Sunday could have continued the family reunion. To say the least we were disappointed and it was quite a let down.
Paul B.
Aufenthalt von 3 Nächten im August 2024