6/10 – Okay
lacy w.
29. März 2025
Gut: Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Nice little place with bugs
Very excited for our vacation! 12 hour drive and ready for some r n r. Check in was simple and ready right when they said it would. Kids immediately went to enjoy the pool, with an adult of course. While the rest of us stayed an unpacked. We were very impressed with the view. Just what we wanted! We came back and played some cards on the deck while the kids went to sleep. Two little ones in the bunks and the two older in the adults rooms until we made up the pullout couch before we went to bed. About 10pm we decided, bedtime. So myself and another adult pulled out the couch. Upon pulling it out we noticed huge stains all over it. We had just a small lamp on and decided to inspect it further before making the bed. We flipped on the livingroom light and noticed little black bugs crawling all over. We immediately went to the store and bought air mattresses because no way were the kids sleeping on that. We called the next day and let management know about the bugs. A guy did come out and spray but never opened the couch and never looked at the bugs. He told us they would die eventually but that didn't help us. We went and bought raid so we could atleast sit on the couch. However, we never let the kids sleep on it. We asked management it they could compensate us for our troubles but they didnt seem willing and said they would have to contact the owners. No one ever called us back. We booked this place because it slept 8. We were very frustrated by all this. Bright side of thing
lacy w.
Aufenthalt von 3 Nächten im März 2025