4/10 – Schlecht
Alice D.
4. Apr. 2025
Gut: Lage
Verbesserungswürdig: Sauberkeit, Check-in, Kommunikation und Genauigkeit des Onlineauftritts
Disappointing Experience
Staying at this property I feel compelled to share my experience thus far, as it has fallen well short of expectations.First and foremost, the information provided prior to and upon arrival was completely inadequate. There was no mention of the required parking pass, which I only learned about after wandering the condo complex and asking others. This caused unnecessary confusion and stress at check-in.The TV situation has also been frustrating. The remote is outdated and barely functional, and I was unable to sign out of the previous guest’s Amazon Prime account—raising privacy concerns and preventing us from watching anything personalized for our family reunion. Something as simple as watching a meaningful movie together became a hassle.No information about the need for pool keys or other aspects of this setting.The unit is also very noisy. There was a domestic dispute downstairs during our stay, and the overall environment is far busier and louder than suggested in the listing.Make no mistake this is not a resort complex but an active community where people live, is very noisy in the early morning. To make matters worse, communication from both the owner and their listed contact has been weak at best—slow, unhelpful, and not particularly solution-oriented. For anyone expecting a seamless experience or attentive hosting, this property does not deliver.Would not recommend unless significant changes are made to the way the property is managed and communicated.
Alice D.
Aufenthalt von 2 Nächten im April 2025
