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2/10 – Ungenügend
Duncan G.
25. Juli 2023
Very Disappointed
Rating Details:
The property manager was adequately helpful.
The vacation rental was very dirty.
I was very happy with the location.
I was somewhat dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
My family has been coming to the Empress Condominiums for more than 20 years. As our family has grown we have begun to rent two units.We love the location, the views and the variety of activities near by. However, we were very disappointed with Unit 803. The unit was very dirty. We were given only one towel, one hand towel and one wash cloth per person for the entire week, and only one small bar of soap for each room. The worst was the master shower that had 12-14” of mold and mildew around 30% of the lower wall. I scrubbed for more than 20 minutes with a disinfectant and Comet before we felt comfortable getting into the shower. The other unit we were renting, not serviced by Seascape, was as clean as we had come to expect at Empress. We will return, but never to Unit 803. I made a complaint early in the week, but received no response from Seascape.