6/10 – Okay
Erin H., Zebulon, NC, United States
6. Jan. 2021
Gut: Check-in und Genauigkeit des Onlineauftritts
Verbesserungswürdig: Kommunikation
Beautiful condo
We have stayed at other VRBOs where you communicate with the owner with usually decent response, not so much with this one. It is owned by a rental company, which I guess is fine. When we arrived it was and was continuing to be a very wet and cold (not freezing yet) day. I think we were the only ones there that weekend in the building and it was completely dark. No exterior lighting while walking in the rain to unload the car in the dark with 2 children and having to go down a flight of stairs to get to the condo (expect door light, again, not helpful on going down a flight of wet stairs). So dangerous! My husband then was trying to unload some things and someone approached him in the dark and it startled him (and he is a pretty tough guy). I contacted the After Hours Management Friday night and was basically told there was nothing they could do. I left a message at the rental place and they left a message Saturday at lunchtime they would get someone from property management on it. As we were loading the car Sunday to leave some people were there looking at the lights. Now to the good stuff, this place was BEAUTIFULLY decorated with all you could need. I always love a well-stocked kitchen having whatever we need. This was noted as a pet free condo, yet there was a dog bed in the living room and other things around. So if you have allergies, beware. Some cleaning issues not attended to, so I let the rental company know. This location was VERY convenient to Sugar Mountain for activities there. That is a plus. A Food Lion grocery store is very close for your needs. So, OK stay with some hiccups.
Erin H.
Aufenthalt von 2 Nächten im Januar 2021
