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8/10 – Gut
Robert
11. Nov. 2024
Enjoyable stay but room for improvement in some areas
Very good location, fast broadband, nice touches such as slippers and miniature toiletries. Apartment was spacious, modern and clean. Great TV with apps. Beds were comfy. Lots of towels. Building felt very secure.
Poorly equpped kitchen: no corkscrew, pizza cutter, baking trays or chopping boards, No oven gloves - had to use the tea towel! I would consider these basic kitchen items. The selection of sharp knives was also very poor. Also there was only one bin bag to last a family of five for a week. No cloths to clean up. No dustpan & brush (all hard floors). I fell the standard of the kitchen fell far below that of an 'exception' property.
The property is accessed via a key fob. One night we came back to find there had been a power cut to the front of the apartment block. This had knocked out the power to the access panel so we couldn't enter the building. We were locked out at 9.30pm with no way of accessing the building. Luckily by shouting we managed to get the attention of someone in a ground floor apartment who let us in. It would appear the door can be opened by a physical key but none of our key sets had the key to the front door. This should be looked at as a matter of priority to prevent guests being locked out should the power to the access panel fail.
