4/10 – Schlecht
Jackie E.
29. Okt. 2024
Gut: Kommunikation und Lage
Verbesserungswürdig: Sauberkeit und Check-in
Beautiful view. Needs maintenance.
The view is incredible. The patio chairs where very nice. The furnishings are ok but couch is stained, linens were ripped and stained, floors were filthy. Utinsils and dinnerware were adequate and classy. There were numerous items in need of maintenance. At check in the lady was short and not very pleasant. That said, the daytime gentlemen working the security gate was always friendly and helpful. We did contact property manager about the issues. They sent someone to mop the floors and leave fresh linens but the repairs, even though we appreciated his efforts, didn't work (or damaged other things... flooded the floor, damaging a shelving unit) and back bath (interior) and bedroom had odd smells. By the time the garbage disposal wasn't working, the kitchen drain wasn't draining and we also spotted a bug crawling out of the kitchen cabinets and another in the front bedroom, it was the weekend and property management asked if they could just send someone to address the issues once we checked out. We agreed. This unit could be INCREDIBLE and probably was as some point but it really needs some maintenance so we appreciate property maintenance efforts while there as well as offering to fix it after we checked out.
Jackie E.
Aufenthalt von 7 Nächten im Oktober 2024
