When we got for 5 days vacation, Paula gave us a key, and said that she sorry, but washing machine is broken. No other help was ever offered like laundry service, maybe?.. So we, family of 4, stock with broken washer, 4 thinned old towels with hols, 4 small rolls of toilet paper, no hand soap (or any other kind of soap/shampoo) and only 1 key entry (usually all hotels or apartments giving at least 2 keys entry). The mattresses in both bedrooms very uncomfortable. There was no air condition, so in 34C needed to open all the windows, but apartment is directly above restaurants and bowling/ go carts.. noise is terrible till 2:00 in the morning with many drunk people screaming and giggling, beside you can hear all the neighbors even if they just washing dishes! Oh, and pigeons!.. Never in my life I had bird pigeon in my room in 5:00 in the morning walking throw my open balcony door!!! I still giving the 2 star review because the apartment is specious, but it so tiring not to be able to slip during the nights and to look where to wash your clothes for the family of 4 during 5 days stay, so I will NOT recommend anyone this experience!!!