2/10 – Ungenügend
Laura W.
6. Jan. 2025
Gut: Lage
Verbesserungswürdig: Sauberkeit, Kommunikation und Genauigkeit des Onlineauftritts
Do Not Stay Here!
Our family heads to Pigeon Forge multiple times every year for well over 20 years. We decided to stay in a condo on the Parkway instead of a house which was a big mistake. We had many issues. First was the fridge did not work and we had to buy coolers to keep our food and drinks cold. They replaced with a fridge several days in and it did not hold an adequate temp, was dirty and had rust on the inside. So we kept the food in the coolers the whole time. The dryer did not dry clothes. They argued because it heated that it dried clothes. After 6 hours of drying three towels, they were like they had come out of the washer and were not remotely dry. There was not an adequate number of towels for 7 people which forced us to go buy towels and even go to a laundromat to wash and dry towels and clothes because we were there for 6 days. This condo's chairs are filthy. The dining room chairs were all gross as well as two others. We had to place sheets over those chairs to sit on them. The tile flooring throughout is cracked, broken and missing grout in some places. There are holes in walls in bathrooms and areas that need painting. There is a seal broken on the one bathroom window and black mold is growing. We spoke via text and over the phone with Traci the property manager, but we got a run around. She offered us one ticket to an attraction for our troubles. If only I could post the pictures we took. This place should not be rented until redone.
Laura W.
Aufenthalt von 5 Nächten im Dezember 2024
