This house is lovely! The kitchen is fun to cook in, the bed is super comfy and the hanging chair is great! But, what we were really there for was the hot tub and chilly Autumn walks on the beach. Unfortunately the hot tub was out of order when we arrived! We were super bummed as it was my bday and the hot tub was the primary reason for renting this particular house in the first place. The owner tried to get a technician to come take a look but apparently they don’t work on weekends??? Alas the weekend was kind of a bust! (But Biden/Harris won so it wasn’t a total bust!) Afterward I had many exchanges with the owner hoping she would reimburse me 25% of the two thousand dollars I spent for the 2 night stay. The no hot tub shortfall seemed like a big part of the booking to me! I thought a 25% discount seemed reasonable (so did a couple of real estate agent friends of mine who I consulted with, as well as the vrbo help desk person I chatted with). The homeowner did not agree. She did make several different offers to appease me, but they mostly involved me booking more nights (spending more money) to get a free night or a discounted night. None of which, I explained to her, was affordable for me, nor did these offers seem to be an equitable exchange. In the end, out of frustration with our conversation, she decided not to reimburse me anything at all! She simply didn't want to, which unfortunately is entirely within her right to do. I guess the lesson is, if the amenities being offered: pool, sauna, hot tub, etc. are important to you, always double check that they are actually in working order before you arrive, and don’t assume that a homeowner, no matter how “Zen” their vibe is, will be magnanimous when confronted with a disappointed guest asking for a break.