6/10 – Okay
Sunny H.
26. Juni 2021
Gut: Sauberkeit, Check-in, Lage und Genauigkeit des Onlineauftritts
Verbesserungswürdig: Kommunikation
Wasn't bad, Wasn't great...
The location is nice as it is right across the street from the beach. For us, we had other family staying in the condos across the street, so that's why we chose this location. When I booked this place months and months ago, the owner was very responsive and seemed to be the one managing the place. I think that might have changed because I tried to contact her prior to our stay with no response. I was actually worried we wouldn't have a place to stay because the last review that I could see was from 2019, and when I asked for her phone number for COVID testing requirements, she never responded. Anyway, the place was nice. It just wasn't great, and it's the little things that can make a big difference. Beach chairs were somewhat broken..not all the way, so most were usable. The beach umbrella was totally broken (found that out after lugging to the beach and attemptingto set up). The A/C is only downstairs, so with a loft, doesn't quite help upstairs. Hawaii can be quite hot at night so opening the windows doesn't always work. My teens ended up sleeping on the pull out couch so they could keep cool. It bugged us that the water filter on the refrigerator needed to be changed and the dishwasher stunk...bad. Other than those small things, the place was nice, clean, and in a good location. I guess I just prefer to rent from owners who are on top of their properties over management that just checks general boxes off when they check on a place, but don't check important details.
Sunny H.
Aufenthalt von 5 Nächten im Juni 2021
