8/10 – Gut
Terra L.
6. Aug. 2020
Gut: Check-in, Lage und Genauigkeit des Onlineauftritts
Verbesserungswürdig: Kommunikation
Covid Getaway
We somewhat last minute (3 months out) booked our stay and were lucky to get a great place. We wanted someplace where we didn't have to be around a lot of people and where the beaches were not crowded and this was perfect. Pool and beach were all the kids and adults needed for the week. Upon arrival we did have to run the sweeper. Sand was in some of the bedrooms, but we easily swept it up. I will say the house was surface clean, but it definitely could use some TLC. Cupboards were off and it just needed a good deep cleaning. We were not given much to start off with on supplies. We had 1 roll of TP, one roll of paper towels, 1 trash bag, and one tablet for the dishwasher so be prepared to come with all those items right off the bat. We emailed a question about something we were looking for on Monday and didn't get a response until Thursday. We had a small maintenance issue and called the maintenance line on Monday and never heard back from anyone. We understand that with Covid, they are not actually in the offices, but I would have thought timely communication would still be at the top of their list. We definitely had a great week, it was a great place to say, just needs a little love here and there.
